When it comes to luxury cruising, the difference is often in the details. Our dedicated team of concierges is here to assist you with all of your arrangements, no matter how large or small.

To learn more about the professionals that comprise our team, please browse the collection of profiles below. These highly skilled, cruise-line and/or CLIA-certified experts are truly "the best of the best" - they're passionate about travel, and they've sailed around the globe aboard all of the world's leading luxury/river ships. They're looking forward to an opportunity to share their first-hand knowledge and insider tips in an effort to provide you with the finest experience possible.

Desiree Parks
11 years Travel Industry Experience

Certifications: AmaWaterways, Avalon Waterways, Azamara Club Cruises, Crystal Cruises, Cunard "First Officer," Oceania Cruises, Paul Gauguin, Regent Seven Seas, Silversea, Uniworld River Cruises, Viking River Cruises

Cruise Line Experience: AmaWaterways, Paul Gauguin, Uniworld River

Destination Experience: Tahiti/The South Pacific, Rhine River, China/Yangtze River

Favorite Travel Memory: Hiking the Great Wall of China!

"Bucket List" Trip: African safari/river cruise

Mayra Silveira
15 years Travel Industry Experience

Certifications: CLIA-Accredited Cruise Counselor, AmaWaterways, Avalon Waterways, Crystal Cruises, Cunard "Commodore," Oceania Cruises, Paul Gauguin, Regent Seven Seas, Seabourn, Uniworld River Cruises

Cruise Line Experience: Avalon Waterways, Azamara, Crystal, Cunard, Silversea

Destination Experience: Southern Caribbean, Rhine River, Canada/New England

Favorite Travel Memory: Attending a classical concert in Vienna!

"Bucket List" Trip: Australia/New Zealand

Trisha Kirkbride
8 years Travel Industry Experience

Certifications: CLIA-Accredited Cruise Counselor, AmaWaterways, Avalon Waterways, Crystal Cruises, Cunard "Commodore," Oceania Cruises, Paul Gauguin, Regent Seven Seas, Seabourn, Uniworld River Cruises

Cruise Line Experience: Azamara, Crystal, Cunard

Destination Experience: Southern Caribbean, Mediterranean, Northern Europe/Baltic, Canada/New England

Favorite Travel Memory: Rome!

"Bucket List" Trip: Holy Land

Jeremy Brown
5 years Travel Industry Experience

Certifications: AmaWaterways, Avalon Waterways, Azamara Club Cruises, Crystal Cruises, Cunard "Commodore," Oceania Cruises, Paul Gauguin, Regent Seven Seas, Seabourn, Silversea, Uniworld River Cruises

Cruise Line Experience: AmaWaterways, Avalon Waterways, Crystal, Windstar

Destination Experience: The Pacific Coast, Northern & Western Europe, Danube River, Rhine River, Southern Caribbean

Favorite Travel Memory: Celebrating my anniversary while sailing along the Danube River!

"Bucket List" Trip(s): Alaska or Southeast Asia (or a World Cruise that includes both)

Chelsea Elworth
11 years Travel Industry Experience

Certifications: AmaWaterways, Crystal Cruises, Cunard "Commodore," Oceania Cruises, Paul Gauguin, Regent Seven Seas, Seabourn, Silversea

Cruise Line Experience: Azamara, Oceania, Paul Gauguin, Regent Seven Seas

Destination Experience: Tahiti/The South Pacific, Mediterranean, Caribbean, Northern & Western Europe

Favorite Travel Memory: Playing in the South Pacific with my best friend while sipping a tropical drink in a coconut, looking at the m/s Paul Gauguin in the distance and thinking to myself "life really can't get much better!"

"Bucket List" Trip(s): Hawaii, China, Thailand, European river cruise, Australia/New Zealand

Annie Darek
9 years Travel Industry Experience

Certifications: Crystal Cruises, Cunard "Commodore," Oceania Cruises, Paul Gauguin, Regent Seven Seas, Seabourn, Silversea

Cruise Line Experience: Oceania, Viking River

Destination Experience: Caribbean, Northern Europe, Rhine River

Favorite Travel Memory: Waking up at sunrise to watch as the Riviera pulled into St. Barts!

"Bucket List" Trip(s): Tahiti/The South Pacific, Japan, Bali

Richie Mize
18 years Travel Industry Experience

Certifications: AmaWaterways, Avalon Waterways, Crystal Cruises, Cunard "Commodore," Oceania Cruises, Paul Gauguin, Regent Seven Seas, Seabourn, Silversea, Uniworld River Cruises, Viking River Cruises

Cruise Line Experience: Viking River

Destination Experience: Western Europe, Danube River

Favorite Travel Memory: Sitting on top of the Viking Odin as it climbed the locks in the mountains of Austria!

"Bucket List" Trip: Visiting Southeast Asia and cruising the Mekong River

Joy Rogers
2 years Travel Industry Experience

Certifications: AmaWaterways, Crystal Cruises, Cunard "Commodore," Oceania Cruises, Paul Gauguin, Regent Seven Seas, Seabourn

Cruise Line Experience: Crystal, Viking River

Destination Experience: Northern & Western Europe, Rhine River

Favorite Travel Memory: Exploring the English countryside and viewing the beauty of the rocky beach and the cliffs of Flamborough overlooking the North Sea! "Bucket List" Trip(s): Australia/New Zealand, Tahiti, and South America (I would love to take an expedition cruise to the Galapagos and Antarctica)

Jennifer Bradford
8 years Travel Industry Experience

Certifications: AmaWaterways, Avalon Waterways, Azamara Club Cruises, Crystal Cruises, Regent Seven Seas, Seabourn, Silversea, Uniworld River Cruises

Cruise Line Experience: Azamara, Crystal, Uniworld River

Destination Experience: Europe & Mediterranean, Southern Caribbean

Favorite Travel Memory: Touring St. Lucia and having a boa constrictor wrapped around my shoulders ... good thing she was a nice one and her handler was close by!

"Bucket List" Trip(s): Touring the Australian Outback and New Zealand, island-hopping in Greece, vodka-tasting in Russia, enjoying the beaches and exploring the volcanoes of Costa Rica

Lori Cordes
24 years Travel Industry Experience

Certifications: Certified Travel Agent (CTA), Certified Travel Counselor (CTC), Florida International University (Graduate, Travel Agent Program), Crystal Cruises, Cunard "Commodore," Oceania Cruises, Paul Gauguin

Cruise Line Experience: Crystal, Viking River

Destination Experience: Alaska, Europe, Caribbean

Favorite Travel Memory: Escorting 167 passengers on a group tour from New Jersey to Alaska's Inside Passage!

"Bucket List" Trip: Black Sea/The Baltics

Home > Meet Our Concierge Team
Meet Our Concierge Team




Free upgrade!

Book an eligible stateroom on any qualifying sailing and receive a free upgrade! In some cases, you'll be upgraded to a more desirable location aboard your ship. In other instances, you'll be upgraded to a stateroom with extra space and/or a better view. It's also possible that you might receive all of these benefits. Select your sailing date to see which upgrades are available.

Your personal concierge will be in touch today to discuss your luxury cruise.*

*Consultation requests submitted outside of normal business hours or on holidays will receive a call on the following business day.
From booking to boarding and beyond, a personal concierge's expert knowledge can help guide you in arranging the luxury cruise of your dreams.
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